![]() On your computer, goto this website -> FastSupport website, you will see two text columns. You have to do this from your Mac itself. Once the connection is established I will setup WiFi myself for you. If your Mac has connected to internet via other methods, like cable or USB dongle then follow the steps below to establish connection. Then add Airport back by clicking + button on left corner. ![]() Then select Airport in left column and delete it by pressing - button. If it still not working, then go to System Preferences > Network. Restart both the phone and Mac if it is not working. Turn on Personal Hotspot on the phone and your Mac will detect its network and show it under WiFi list. You also need to enable Personal Hotspot/Tethering on that phone in order for your Mac to connect to it via WiFi. ![]() Does it have an internet connection now ?Please tell me the model of his phone. I can only connect to your Mac if it has a internet connection. What is the model and make of his phone ? I see that you've requested remote service.
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